Live / Mobile
These terms set out what you agree to when you open and use your at888 account — from how transactions are processed via Boost or Bank Transfer, to how content is accessed across our sportsbook, slots, and live casino. Access and eligibility depend on local law and apply only where permitted in your region.
When you create an account with us, you accept the conditions laid out here. They apply to every part of what we offer — sports markets, live casino tables, slot rooms, and arcade games — across all device types, including mobile. Transactions processed through Boost or Bank Transfer are subject to the same account terms as all other payment activity on your wallet. That means deposits, withdrawals, and any balance movement follow the rules described in these terms, not separate ones per payment method. Content and features on the site may change without notice. Where we update these terms, the revised version takes effect from the date we post it. Continued use of your account after a change means you accept the updated terms. If anything here conflicts with a locally applicable law or regulation, the local requirement takes precedence. For supported Malaysia regions, these terms are written with local payment rails in mind — Boost, Bank Transfer, DuitNow, and FPX are all referenced in your account dashboard under the payment section. Availability of any feature or market depends on where local law permits it.
Not every part of your experience on at888 falls under the same policy section. Here is a clear breakdown of what is inside and outside the scope of these terms.
Your login, account credentials, session management, and profile settings are fully covered. Any issue with accessing your account — including locked sessions or unrecognised devices — is handled under these terms and resolved through our support team.
Deposits and withdrawals made through Boost, Bank Transfer, DuitNow, or FPX are covered. The transaction record in your account dashboard is the reference point for any query. We do not accept liability for delays caused by your bank or e-wallet provider.
Game content from our studio partners — including titles available in the slots, live casino, and arcade sections — is covered in terms of access. Specific game rules, prize structures, and feature mechanics are governed by the individual game provider.
Payment processors, network providers, and any external service you connect to via your account operate under their own terms. We are not responsible for how those services handle your data or process your requests on their end.
You have concrete steps available at any point — you do not need to wait for an issue to arise before exercising them. Your account dashboard shows a full transaction history, including all deposits and withdrawals processed through Boost, Bank Transfer, DuitNow, and FPX. If a figure looks wrong, that log is your starting point. To correct personal details — name, contact number, or linked payment method — go to the profile section of your account after login. Some changes require identity verification; the fields and instructions for that are shown in the account screen itself. If you want to raise a question about how your data is handled, or request a review of a transaction, the support team is reachable via live chat or email. Every request is logged with a reference number you can follow up on.
Your full transaction history is in the account dashboard. It covers every deposit, withdrawal, and balance movement, sorted by date. Filter by payment method — Boost, Bank Transfer, DuitNow, or FPX — to find a specific entry quickly.
Profile edits are done inside the account settings screen after login. Fields that require verification will prompt you for the relevant documents. Follow the on-screen steps exactly as shown — do not submit corrections through chat.
Any query about these terms — including what applies to your account type or region — can be sent to our support team. Use the live chat icon in the bottom corner of any page, or email us. You will receive a reference number on submission.
If you believe a term has been applied incorrectly to your account, contact support with your account ID and the relevant transaction or session reference. The team reviews and responds based on the details logged against your account.
Questions about these terms are handled by the same support team that covers account and payment help. Three ways to reach us, depending on what suits your situation.
Available directly from the at888 site — look for the chat icon on any page. Fastest path for account-specific questions.
For written queries or anything that needs a paper trail, email us. You will get a reference number in the reply so you can track the status.
Policy notices, updated terms, and your transaction records are all accessible after login. Check here first before raising a support ticket.
We collect only what is needed to run your account and process transactions. That includes your login credentials, payment method details for Boost or Bank Transfer, and session activity used to detect unusual access. We do not sell your data to third parties, and we do not share it with anyone outside what is required to process your transactions or comply with applicable law. Cookies on the site track session state and site performance — not personal browsing history outside at888. You can manage cookie preferences through your browser settings at any time. Account security is handled at the session level; if you notice a login from a device you do not recognise, contact support immediately using the live chat or email options shown on any page.
Your personal and payment data is used only to operate your account, verify transactions, and meet legal requirements. We keep retention periods as short as legally permitted. The data we hold is listed in your account privacy section after login.
Session cookies keep you logged in and let the site remember your preferences. Analytics cookies measure page performance only — no cross-site tracking. Adjust or remove cookie permissions at any time from your browser.
Each session is tied to your login credentials. Unusual activity — such as a login from a new device or location — may trigger a verification prompt. If you see a session you did not start, contact us via live chat straight away.
If you want to know exactly what data we hold, or to request a correction, email our support team with your account ID. We respond to data requests in line with applicable Malaysia regional requirements.
Real questions we hear from people reviewing the terms for the first time.
Yes. All transactions processed through your at888 account — including Boost and Bank Transfer — fall under these terms. The record of each transaction is in your account dashboard. If a figure looks wrong, that is the first place to check before contacting support.
When we revise these terms, we post the updated version on this page with the effective date. Continuing to use your account after that date means you accept the changes. We do not send individual notifications for every update, so checking here periodically is a good habit.
Access and eligibility depend on local law and are available only where permitted in your region. If you travel outside Malaysia, some features or markets may not be accessible. We do not make guarantees about availability in any specific jurisdiction outside Malaysia.
Contact our support team via live chat or email, and include your account ID and the relevant transaction or session reference. The team will review the details against your account record and respond. You receive a reference number when your query is logged.
Log in to your account and go to the dashboard. Your transaction history shows every deposit and withdrawal, with the payment method — Boost, Bank Transfer, DuitNow, or FPX — listed against each entry. You can filter by date or payment type to find a specific record.
Payment processors like Boost, Bank Transfer, DuitNow, and FPX run under their own service terms. We are not responsible for how they handle data or process requests on their end. If a payment is delayed or declined at the provider's side, contact that provider directly using their support channel.