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This page sets out how at888 operates its terms of service, what applies to your account, and how we handle the obligations that come with offering sports markets and casino categories in Malaysia. Access to our platform depends on local law and is available only where local law permits.
When you open an account with at888, you enter into a service relationship governed by the terms published on this page and the related policy documents linked from your account dashboard. These terms apply to all activity conducted through your account — sports market wagers, casino sessions, and any transactions you make using Boost, Bank Transfer, Touch 'n Go eWallet, DuitNow, or FPX where those rails are active for your region. We update these terms when our services change or when regulatory expectations in supported regions require it. The version in effect is always the one currently published here. Continuing to use your account after a published change constitutes acceptance of the revised terms. If any section is unclear, you can raise a question through our support channel before continuing. Availability of our platform — including specific payment rails, game categories, and sports markets — depends on your location and the applicable law in that jurisdiction. We do not represent that all features are accessible everywhere. Where a feature is restricted in your region, it will not appear in your account session. Your account data and transaction records are retained in accordance with the data handling practices described in the trust section below.
These terms cover your at888 account and the services you access through it directly. They do not extend to third-party websites, payment processors, or external networks you may connect through — even where we name those services as supported payment rails. The four areas below clarify the boundary.
Terms apply from the moment you register and persist for as long as your account remains active. Actions taken through your account — placing a sports wager, opening a casino game, requesting a withdrawal — are all within scope.
Deposits and withdrawals processed through Boost, Bank Transfer, Touch 'n Go eWallet, DuitNow, or FPX are subject to our transaction terms. Once funds leave our system to a payment provider, the provider's own terms govern the remainder of the transfer.
Game content supplied by studios in our lobby — including titles from Bigtime Gaming, Spadegaming, PG Soft and others — is covered by our content terms. We publish what the studio exposes; RTP data is shown only where the game or studio makes it available.
External services — including payment networks, device operating systems, and network providers — operate under their own terms. We are not responsible for interruptions or policy changes on those external platforms that affect your ability to reach at888.
At888 recognises that you have practical rights relating to your account data and how your information is used. You can review your transaction history and account records at any time by logging in and navigating to the account section — the records shown there reflect what we hold on file. If a detail is incorrect, such as a registered email address or payment method label, you can request a correction by contacting our support team directly. If you want to understand what data we hold, or how it is used in connection with your account, you can submit a written request through the support channel listed in the contact section below. We will respond to the extent permitted by our data handling obligations. Closing your account is also an option available through the account settings page; doing so does not erase records that we are required to retain under applicable policy.
Log in and open the account section to see your transaction history, wager records and payment method details as stored in the system.
Raise a correction request with our support team if a registered detail — email, contact number or saved payment label — does not match your actual information.
If a term on this page is unclear before you proceed, contact support and ask. We will address the question before any continued use is counted as acceptance.
Account closure and data queries are handled through the support channel. Response scope depends on applicable retention obligations and the region your account is registered to.
Policy questions, data requests and account correction queries can all be sent through the channels below. Have your account details ready so we can locate your records without delay.
Open the chat window from any page on at888. Describe your policy query and a support agent will assist you directly within the session.
Send written policy queries or formal data requests to our support email address listed in your account dashboard after login. Written responses are provided for formal requests.
The current state of your records, active terms version and linked payment methods — Boost, Bank Transfer, Touch 'n Go eWallet — are all visible in your account dashboard after login.
We collect account data — registration details, session activity, and transaction records — to operate the platform and maintain the service relationship with you. Data is stored for the period required by our operational obligations and is not shared with parties outside those necessary to process your transactions or fulfil legal requests. If you have questions about retention periods for your specific account region, contact support with your query in writing.
At888 uses session cookies to keep you logged in and to remember preferences such as your last viewed sports market or casino category. You can manage cookie permissions through your browser settings; disabling cookies may affect login persistence and lobby navigation.
Account access is protected by the login credentials you set at registration. We strongly recommend using a unique password not shared across other services. If you suspect unauthorised access, contact support immediately through live chat or email.
Transaction records and account activity logs are retained in line with applicable obligations for your registered region. Closing your account does not remove records that must be held under those obligations — the retention period is disclosed on request.
To request a correction, a data summary, or information on how your account data is used, submit a written request via the support email shown in your dashboard. We respond within the scope our policy obligations allow.
These answers address the policy and rights questions we hear most often. If your question is not covered here, use the live chat or email support channel to get a direct response.
Access to at888 depends on local law and is available only where local law permits. If the platform is accessible in your region, these terms apply to your account from the point of registration. You should confirm whether access is permitted under the laws applicable to your location before proceeding.
Yes. Log in and open the account section to view your transaction history and registered details. For a more detailed data summary, submit a written request through the support email shown in your dashboard after login. We respond within the scope our policy obligations allow.
Closing your account removes active access but does not erase records we are required to retain under applicable obligations. The retention period for your specific account region is available on written request through the support email channel listed in your account dashboard.
Yes. All payment transactions through supported rails — including Boost, Bank Transfer, Touch 'n Go eWallet, DuitNow, and FPX where active for your region — are subject to our transaction terms. Once funds are transferred to an external payment provider, that provider's own terms apply to the remaining steps.
Contact support via live chat or the support email shown in your account dashboard and describe the correction needed. Have your account reference ready so the team can locate your record. Corrections to registered contact details or payment labels are handled directly through the support channel.
We update these terms when our services change or when the requirements for supported regions change. The version currently published on this page is always the one in effect. Continuing to use your account after a published update means you accept the revised terms. Check this page directly or contact support if you are unsure which version applies to your account.